Shipping & Returns

Online Purchasing

Every reasonable effort has been made to ensure that all product photographs, descriptions and specifications on this website are accurate. However, inadvertent errors may occur, and changes in design or materials, due to our continual effort to improve products, may result in some change in specifications before subsequent publications are issued. Defense Solution Group Inc. reserves the right to modify or change specifications without notice.

  • All items sold by 38 North are for U.S. domestic use and may not be exported.
  • No sales to or shipments of any goods outside of the United States.
  • All sales are subject to all Local, State, and Federal laws. It is the customer's responsibility to be aware of any laws that may effect their purchase. 

Call us for Returns or for Shipping changes to your order.

Return Policy - In the rare instance a return is necessary the guidelines below will affect the return.

  • All returned merchandise must have a return material authorization number (RMA) issued by 38 North prior to return.
  • Goods returned with an RMA must be in original condition and packaging and all contents and documentation must be present. If a return is received without original packaging, a restocking fee WILL be applied. 
  • Items returned without an RMA number will be returned at the shipper’s expense.
  • Return request must be made within 30 days receiving an item.
  • The sale of firearms and clearance products are final. RMA will not be issued.
  • Once a NFA item has been submitted for transfer, a return will NOT be authorized for any reason.

Warranty and Repairs

  • 38 North is not a warranty or repair center for any manufacturer and warranty and repairs must be performed by the manufacturer.
  • Items should be returned directly to the manufacturer per the mfrs policies. Please contact the manufacturer for instructions and procedures.
  • In no instance will 38 North reimburse a customer for work completed on products purchased from 38 North.

Shipping Specials

  • All shipping offers are not retroactive.
  • No Back orders will be accepted during promotions
  • USPS ONLY; offer excludes the following:
    • Ammunition
    • ORMD Products (i.e., aerosols, weapon grease, liquids)
    • Firearms (i.e., Rifles, Shotguns, Handguns, Lowers)
    • 10% and other discounts do not apply to kits and back ordered items.
    • One time use per customer.
    • Cannot be combined with other promo codes.

Last Update: July, 2016